How do I become a Service Desk Analyst in Queensland?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Queensland
The following providers offer Service Desk Analyst courses in Queensland.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
InTech Institute of Technology
30100
1
Australian Institute of Advanced Studies
40730
1
Queensford College
31736
1
Australian College of Business and Training
40493
1
Federation Academy
52785
1
Spring Hill College
45560
1
Wells International College
90501
1
Albright Institute of Business and Language
45041
1
Griffin College
41501
1
Peach Institute
31822
1
Sydney School of Business and Technology
90438
1
Vibe College
31652
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
If you're looking to start a career in IT, exploring Service Desk Analyst courses in Queensland is a fantastic option. With a range of courses tailored for both beginners and experienced learners, you can find the right educational path to suit your needs. Popular beginner courses such as the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109 provide an excellent foundation for those with no prior experience. These courses are designed to equip you with essential IT skills, preparing you for a variety of roles in the tech industry.
For those who already have some experience or qualifications, advanced courses like the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are ideal for furthering your expertise. These programs can help you climb the career ladder, opening the door to numerous job opportunities, including roles such as IT Support Officer and Cloud Engineer. Pursuing these qualifications through reputable training providers such as In Tech Institute of Technology and Gamma College ensures that you receive quality education tailored to the demands of the industry.
Queensland is home to a dynamic tech landscape, making it an ideal location for pursuing Service Desk Analyst courses. The courses offered not only cover essential technical skills but also help develop problem-solving abilities that are crucial for managing IT support situations. Upon completion of these courses, you can explore various career paths, such as becoming a Information Systems Manager or a IT Director. The skills and knowledge gained through these training programs will empower you to make significant contributions to your future employers in Queensland’s thriving IT market.
Upskilling through Service Desk Analyst courses in Queensland positions you for success in a rapidly evolving industry. As organisations continue to seek skilled professionals to manage their IT systems, your qualifications, ranging from certificates to advanced diplomas, will make you a competitive candidate. With the guidance of trusted providers like Federation Academy, you can rest assured that you're receiving top-notch training that aligns with industry standards. Embarking on this educational journey will not only enhance your technical abilities but also open doors to exciting career opportunities within Queensland and beyond.
