About Integrity Business College

This course will provide a sound knowledge and skill base for your business and administrative career. You will gain a broad range of skills which includes using computer applications, customer service, creating business documentation, as well as working effectively within a team.

A school-based apprenticeship or traineeship (SBAT) arrangement combines part-time work, structured training with a registered training organisation and school studies.

SBAT is available to high school students in Year 11 & 12 and enables them to gain a nationally recognised qualification and combine their school study with paid employment, as well as the opportunity to gain valuable work skills and increase future employment options.

This course will provide a sound knowledge and skill base for your business and administration career. You will gain a broad range of skills which may include using computer applications, customer service, business documentation and human resources.

This course will provide a sound knowledge and skill base for your business and administrative career. You will gain a broad range of skills which includes using computer applications, customer service, creating business documentation, as well as working effectively within a team. 

This course will provide a sound knowledge and skill base for individuals working at developing and emerging as leaders and managers in the workplace. As well as assuming responsibility for their own work performance, and likely to also be providing leadership, guidance and support to others.

This qualification is designed to reflect the dynamic and diverse roles of individuals working within various sectors of the Business Services industry. It is particularly relevant for professionals who take on frontline management responsibilities, providing leadership and direction within an organisation.

The course equips participants with the expertise needed to perform moderately complex tasks within their specialised fields, combining practical knowledge with essential business operation skills.

Whether you aim to refine your leadership abilities, strengthen your operational expertise, or transition into more challenging and rewarding roles, this qualification serves as a comprehensive pathway to achieving your professional goals.

This qualification is designed for individuals eager to enhance their marketing and communication expertise. It reflects the skills and knowledge needed to excel in diverse marketing environments, making it ideal for professionals in full-time marketing roles or those managing marketing alongside other responsibilities.

Participants will gain a strong foundation in marketing principles, communication strategies, and digital tools, ensuring they can confidently navigate diverse business challenges.

The course emphasises hands-on, practical learning, preparing individuals to tackle real-world scenarios with confidence and creativity. Whether looking to grow their career, expand responsibilities, or step into a dedicated marketing role, this qualification is apathway to success.

This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies. 

This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions, and to achieve a degree of self-sufficiency as an advanced ICT user.

This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions, and to achieve a degree of self-sufficiency as an advanced ICT user.

A school-based apprenticeship or traineeship (SBAT) arrangement combines part-time work, structured training with a registered training organisation and school studies.

SBAT is available to high school students in Year 11 & 12 and enables them to gain a nationally recognised qualification and combine their school study with paid employment, as well as the opportunity to gain valuable work skills and increase future employment options.

A SBAT may give students credit towards their Victorian Certificate of Education (VCE) or Victorian Certificate of Applied Learning (VCAL).

This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user.

With this course participants will be prepared for the professional world. They will receive guidance on creating appropriate resumes and cover letters and learn skills relating to customer service, workplace health and safety, time management, effective communication, and proficiency in basic office computer applications.

Certificate III in Business (Customer Engagement) is an ideal program for those aiming for careers as Customer Service Representatives, Contact Centre Operators, or Sales Consultants. This course equips you with skills in handling customer complaints, delivering excellent customer service, utilising various communication channels, managing time efficiently, and working effectively in a team environment. 

This qualification includes units designed to expand your career opportunities in mid-level business administration. It also allows you to develop a wide array of business skills, aiding in your pursuit of a promotion or a career transition. In this course, you will learn to design and produce complex documents and spreadsheets, manage a project, apply critical thinking skills and implement customer improvement.

This course is designed for individuals who are involved in, or aspire to take on, supervisory responsibilities. These individuals will carry out a blend of specialised and moderately complex administrative or operational tasks that encourage self-improvement.