Courses for beginners
There are 9 courses available in Northern Territory Northern Territory for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
- There are no mandated entry requirements.
BSB30120
Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
- There are no mandated entry requirements.
FNS20120
Certificate II in Financial Services
On Campus, Online
12 months
$1,352
- There are no mandated entry requirements.
South Regional TAFE
AUR21120
Certificate II in Automotive Sales
Traineeship
12 months
Unavailable
- There are no mandated entry requirements.
Motor Traders Association of NSW
HLTSS00065
Infection control Skill Set (Retail)
Blended, Online
6 weeks
Unavailable
- There are no mandated entry requirements.
Courses for experienced learners
There is 1 course available in Northern Territory Northern Territory for experienced learners with prior experience or qualifications.
LGA40120
Certificate IV in Local Government
Online
12 months
$5,700
- There are no mandated entry requirements.
Global Training Institute
Key questions
How can I become a customer service officer?
To become a customer service officer in Northern Territory, you may want to consider completing the Certificate III in Business. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Northern Territory?
You can train to become a customer service officer by completing a qualification with Australian College or Foundation Education. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Northern Territory area that provide customer service officer training. The nearest campus is located right in the center of Northern Territory. You can also study a customer service officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service officer courses in Northern Territory
If you’re looking to get into the dynamic world of customer service, then exploring the various Customer Service Officer courses in Northern Territory is a fantastic starting point. With a range of beginner courses available, you’ll find options that suit your needs. Courses like the Certificate III in Business and the Certificate III in Community Pharmacy provide the foundational skills necessary for success in customer service roles across various industries. Whether you’re in Darwin or Alice Springs, these options provide accessible pathways to employment.
For those seeking specialised training, the Certificate III in Retail (Customer Relationships Skill Set) and the Certificate II in Financial Services deliver targeted skills in managing customer interactions and ensuring excellent customer experiences. These Customer Service Officer courses in Northern Territory are designed for individuals who wish to enhance their career prospects in a rapidly evolving job market.
Experienced individuals can also benefit from advanced training options, such as the Certificate IV in Local Government, which can open doors to higher responsibilities in customer service and public interactions. As you consider enrolling, you will find several reputable training providers in the region, including TIAWA and The Pharmacy Guild of Australia. These organisations are recognised for their commitment to offering quality education that aligns with industry standards.
In addition to customer service, many of these courses tie into broader fields such as Business courses and Customer Engagement. This interconnected structure means you can easily expand your skill set to fit various roles. From foundational courses to advanced diplomas, you are only a click away from kickstarting your career and gaining valuable knowledge in customer service.
Dive into your future today by exploring the available Customer Service Officer courses in Northern Territory. With an impressive selection of training opportunities at your fingertips, you’ll be well-equipped to make your mark in the customer service industry. The thriving regions of Northern Territory offer a vibrant marketplace for potential job seekers, and with the right training, you can be part of it!
Further reading
Most popular retail courses
21st July 2022
