How do I become a Customer Service Officer in Northern Territory?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Northern Territory
The following providers offer Customer Service Officer courses in Northern Territory.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- LGA40120 Certificate IV in Local Government
- 10728NAT Certificate II in Spoken and Written English
- SITXCCS014 Provide Service to Customers
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- 22646VIC Certificate IV in EAL (Further Study)
- SITSS00088 Online Engagement for Small Business
- TLIE2007 Use communications systems
- BSBOPS305 Process Customer Complaints
- SIR30316 Certificate III in Business to Business Sales
- FWP20616 Certificate II in Timber Merchandising
- BSBTEC301 Design and Produce Business Documents
- SITXFIN007 Process Financial Transactions
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- AUR20116 Certificate II in Automotive Administration
- BSBWRT311 Write simple documents
- BSB30415 Certificate III in Business Administration
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- PSPETH009 Maintain and Enhance Confidence in Public Service
- LGA30120 Certificate III in Local Government (Rates)
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- FNS20120 Certificate II in Financial Services
- LGA30120 Certificate III in Local Government (Leadership & Management)
- HLTSS00065 Infection control Skill Set (Retail)
- LGA30120 Certificate III in Local Government
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- ICT20120 Certificate II in Applied Digital Technologies
Customer Service Officer careers
If you’re looking to get into the dynamic world of customer service, then exploring the various Customer Service Officer courses in Northern Territory is a fantastic starting point. With a range of beginner courses available, you’ll find options that suit your needs. Courses like the Certificate III in Business and the Certificate III in Community Pharmacy provide the foundational skills necessary for success in customer service roles across various industries. Whether you’re in Darwin or Alice Springs, these options provide accessible pathways to employment.
For those seeking specialised training, the Certificate III in Retail (Customer Relationships Skill Set) and the Certificate II in Financial Services deliver targeted skills in managing customer interactions and ensuring excellent customer experiences. These Customer Service Officer courses in Northern Territory are designed for individuals who wish to enhance their career prospects in a rapidly evolving job market.
Experienced individuals can also benefit from advanced training options, such as the Certificate IV in Local Government, which can open doors to higher responsibilities in customer service and public interactions. As you consider enrolling, you will find several reputable training providers in the region, including TIAWA and The Pharmacy Guild of Australia. These organisations are recognised for their commitment to offering quality education that aligns with industry standards.
In addition to customer service, many of these courses tie into broader fields such as Business courses and Customer Engagement. This interconnected structure means you can easily expand your skill set to fit various roles. From foundational courses to advanced diplomas, you are only a click away from kickstarting your career and gaining valuable knowledge in customer service.
Dive into your future today by exploring the available Customer Service Officer courses in Northern Territory. With an impressive selection of training opportunities at your fingertips, you’ll be well-equipped to make your mark in the customer service industry. The thriving regions of Northern Territory offer a vibrant marketplace for potential job seekers, and with the right training, you can be part of it!
