Courses for beginners
There are 9 courses available in South Australia South Australia for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
- There are no mandated entry requirements.
BSB30120
Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
- There are no mandated entry requirements.
FNS20120
Certificate II in Financial Services
On Campus, Online
12 months
$1,352
- There are no mandated entry requirements.
South Regional TAFE
LGA30120
Certificate III in Local Government
Distance
12 months
$600
- There are no mandated entry requirements.
College of Public Employment
AUR21120
Certificate II in Automotive Sales
Traineeship
12 months
Unavailable
- There are no mandated entry requirements.
Motor Traders Association of NSW
Courses for experienced learners
There is 1 course available in South Australia South Australia for experienced learners with prior experience or qualifications.
10856NAT
Certificate IV in English Proficiency
On Campus
6 months
$7,564
- There are no mandated entry requirements.
TAFE SA
Key questions
How can I become a customer service officer?
To become a customer service officer in South Australia, you may want to consider completing the Certificate III in Business. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in South Australia?
You can train to become a customer service officer by completing a qualification with Australian College or Foundation Education. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the South Australia area that provide customer service officer training. The nearest campus is located right in the center of South Australia. You can also study a customer service officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Client Services Officer
A Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Avg yearly income
$67,600
Skill level
Beginner
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about customer service officer courses in South Australia
Are you looking to kickstart your career in customer service? The Customer Service Officer courses in South Australia are designed to equip you with the skills and knowledge necessary for a successful career in this dynamic field. With 17 courses available, you can choose from a range of beginner and advanced courses tailored to meet your needs! Whether you're starting fresh or looking to build on your existing experience, there’s something for everyone.
For beginners, there are 15 fantastic options available, like the Certificate III in Business BSB30120 and the Certificate II in Financial Services FNS20120. These courses offer practical skills relevant to roles such as Customer Relationship Manager or Customer Experience Manager, which can propel you into the customer service industry in South Australia.
If you already possess some experience, consider advancing your qualifications with courses like the Certificate IV in Local Government LGA40120. This could open doors to more senior roles such as Service Delivery Manager or Customer Service Manager. Understanding the nuances of customer service is critical, and these advanced courses will help you refine your competencies.
As you explore your options, don’t forget to check out related fields of study, such as Business courses and Customer Engagement. These categories complement the Customer Service Officer courses in South Australia, providing a broader understanding of customer-centric roles and enhancing your employability in the local job market.
In South Australia, pursuing a career in customer service can lead to various fulfilling job opportunities, including roles like Client Services Officer or Account Executive. With the training provided through these courses, you can develop the necessary skills to excel in a competitive workforce. Start your journey today by enrolling in one of the Customer Service Officer courses in South Australia!
Further reading
Most popular retail courses
21st July 2022
