How do I become a Customer Service Officer in South Australia?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in South Australia
The following providers offer Customer Service Officer courses in South Australia.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
1
South Regional TAFE
52790
1
College of Public Employment
40390
1
Motor Traders Association of NSW
90402
1
Target Training
90731
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Adelaide Institute of Business and Technology
40312
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- SITHGAM023 Attend Gaming Machines
- FNS20120 Certificate II in Financial Services
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- SITSS00088 Online Engagement for Small Business
- 11040NAT Certificate III in Career Advancement
- FWP20616 Certificate II in Timber Merchandising
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- BSBOPS404 Implement Customer Service Strategies
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- TLIE2007 Use communications systems
- 10856NAT Certificate IV in English Proficiency
- ICP31220 Certificate III in Print Communications
- BSBTEC301 Design and Produce Business Documents
- BSB30415 Certificate III in Business Administration
- LGA30120 Certificate III in Local Government (Rates)
- LGA30120 Certificate III in Local Government
- SITXFIN007 Process Financial Transactions
- HLTSS00065 Infection control Skill Set (Retail)
- LGA30120 Certificate III in Local Government (Leadership & Management)
- LGA40120 Certificate IV in Local Government
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- ICT20120 Certificate II in Applied Digital Technologies
- 10728NAT Certificate II in Spoken and Written English
- AUR21120 Certificate II in Automotive Sales
- PSPGEN100 Manage Conflict
- SIR30116 Certificate III in Community Pharmacy (Front of House)
Customer Service Officer careers
Are you looking to kickstart your career in customer service? The Customer Service Officer courses in South Australia are designed to equip you with the skills and knowledge necessary for a successful career in this dynamic field. With 17 courses available, you can choose from a range of beginner and advanced courses tailored to meet your needs! Whether you're starting fresh or looking to build on your existing experience, there’s something for everyone.
For beginners, there are 15 fantastic options available, like the Certificate III in Business BSB30120 and the Certificate II in Financial Services FNS20120. These courses offer practical skills relevant to roles such as Customer Relationship Manager or Customer Experience Manager, which can propel you into the customer service industry in South Australia.
If you already possess some experience, consider advancing your qualifications with courses like the Certificate IV in Local Government LGA40120. This could open doors to more senior roles such as Service Delivery Manager or Customer Service Manager. Understanding the nuances of customer service is critical, and these advanced courses will help you refine your competencies.
As you explore your options, don’t forget to check out related fields of study, such as Business courses and Customer Engagement. These categories complement the Customer Service Officer courses in South Australia, providing a broader understanding of customer-centric roles and enhancing your employability in the local job market.
In South Australia, pursuing a career in customer service can lead to various fulfilling job opportunities, including roles like Client Services Officer or Account Executive. With the training provided through these courses, you can develop the necessary skills to excel in a competitive workforce. Start your journey today by enrolling in one of the Customer Service Officer courses in South Australia!
