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Customer Service Officer Courses in Tasmania

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Tasmania?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

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To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

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Further reading

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All customer service officer courses

Customer Service Officer careers

If you are considering a career in customer service, taking the right courses is essential to equip yourself with the necessary skills and knowledge. The range of Customer Service Officer courses in Tasmania offers aspiring professionals a pathway to success in this dynamic field. With 16 courses available, including both beginner and advanced options, you can find the perfect fit for your current experience level. For newcomers seeking foundational skills, beginner courses such as the Certificate III in Business BSB30120 and the Certificate II in Financial Services FNS20120 are excellent starting points.

Located in beautiful Tasmania, where the workforce is competitive and diverse, engaging in Customer Service Officer courses is a wise choice for career advancement. Beyond beginner courses, there are also opportunities for experienced learners. For instance, the Certificate IV in Local Government LGA40120 is tailored for those with previous qualifications. This allows you to deepen your expertise and enhance your service delivery skills, making you a valuable asset in various sectors such as retail, healthcare, and local government.

Choosing to study Customer Service Officer courses in Tasmania not only elevates your skills but also opens doors to numerous job opportunities within the local community. With training providers recognised for their industry standards, you can trust that the education you receive is of high quality and relevant. Explore the variety of courses available, including skill sets like Infection control Skill Set (Retail) HLTSS00065 and Process Customer Complaints BSBOPS305, to find the right path for your career. Visit the full list of Customer Service Officer courses in Tasmania today and take the first step toward a rewarding career.

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