Australian Capital Territory

Customer Engagement Courses in Canberra

Find customer engagement courses in Canberra.

Courses for beginners

There are 30 courses available in Canberra Australian Capital Territory for beginner learners with no prior experience or qualifications.

BSB30120

Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Administration Officer Data Entry Operator Office Assistant
Receptionist Personal Assistant Customer Service Officer Business Support Officer Administrative Assistant Real Estate Receptionist
+ 6 more
SIR30216

Certificate III in Retail
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader
Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant + 4 more
BSB30120

Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Data Entry Operator Administration Officer Executive Assistant
Customer Service Officer Receptionist Local Government Administration Officer Accounts Clerk Ticketing Coordinator Business Administrator Administrative Assistant Property Administrator
+ 8 more
BSB30120

Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative
Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support + 5 more

Service Design: Elevate
Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Service Delivery Manager Service Designer
Business Analyst Operations Manager Customer Service Manager UX Designer
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Service Delivery Manager Service Designer Business Analyst Operations Manager Customer Service Manager UX Designer + 4 more
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 29 courses available in Canberra Australian Capital Territory for experienced learners with prior experience or qualifications.

BSB50420

Diploma of Leadership and Management
Blended, Online
12 - 24 months
$1,499 - $6,068
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager
Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager + 6 more
CHC52021

Diploma of Community Services
Online
12 - 18 months
$7,995 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer
Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker + 5 more
BSB50120

Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Manager Team Leader Business Development Manager
Operations Manager Office Manager Executive Assistant Engagement Manager Business Manager Chief Operating Officer (COO) Project Officer Administration Manager
+ 8 more
BSB40920

Certificate IV in Project Management Practice
Online
9 - 12 months
$1,250 - $5,009
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager
Project Coordinator Project Administrator
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager Project Coordinator Project Administrator + 2 more
BSB50120

Diploma of Business (Business Development)
Online
12 - 14 months
$3,595 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner
Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

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More about customer engagement courses in Canberra

If you're looking to enhance your skills in the Customer Engagement field, you're in the right place! Canberra, the vibrant capital of Australia, offers a diverse range of Customer Engagement courses, from foundational to advanced levels. With 13 courses to choose from, there’s something for everyone, regardless of your experience or educational background.

For those just starting out, consider enrolling in beginner courses such as the Certificate III in Business BSB30120 or the Certificate III in Community Pharmacy SIR30116. These courses are designed to provide you with essential skills that will prepare you for various roles in Customer Engagement, including positions like Customer Service Representative and Sales Assistant.

If you have prior experience or qualifications, you might want to explore advanced offerings such as the Diploma of Community Services CHC52021 or the Diploma of Leadership and Management BSB50420. These qualifications will help you step into more demanding roles such as Project Manager or Business Development Manager, paving your way to success in Canberra’s bustling job market.

Moreover, you can personalise your education by choosing from specific study areas. Whether you're interested in Marketing, Digital Marketing, or Leadership and Management, Canberra’s training providers, recognised as RTOs, are prepared to equip you with the knowledge you need to excel. Dive into these specialisations to sharpen your competitive edge in the industry.

With all the opportunities available, now is the perfect time to advance your career in Customer Engagement right here in Canberra. Explore the full range of courses and find the right fit for you by visiting Courses.com.au. The future of your career awaits!

Further reading

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