Victoria

Customer Engagement Courses in Melbourne

Find customer engagement courses in Melbourne.

Courses for beginners

There are 37 courses available in Melbourne Victoria for beginner learners with no prior experience or qualifications.

BSB30120

Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Administration Officer Data Entry Operator Office Assistant
Receptionist Personal Assistant Customer Service Officer Business Support Officer Administrative Assistant Real Estate Receptionist
+ 6 more
SIR30216

Certificate III in Retail
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader
Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant + 4 more
BSB30120

Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Data Entry Operator Administration Officer Executive Assistant
Customer Service Officer Receptionist Local Government Administration Officer Accounts Clerk Ticketing Coordinator Business Administrator Administrative Assistant Property Administrator
+ 8 more
BSB30120

Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative
Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support + 5 more

Service Design: Elevate
Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Service Delivery Manager Service Designer
Business Analyst Operations Manager Customer Service Manager UX Designer
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Service Delivery Manager Service Designer Business Analyst Operations Manager Customer Service Manager UX Designer + 4 more
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 39 courses available in Melbourne Victoria for experienced learners with prior experience or qualifications.

BSB50420

Diploma of Leadership and Management
Blended, On Campus, Online
12 - 24 months
$1,499 - $8,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager
Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager + 6 more
CHC52021

Diploma of Community Services
Online
12 - 18 months
$7,995 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer
Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker + 5 more
BSB50120

Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Manager Team Leader Business Development Manager
Operations Manager Office Manager Executive Assistant Engagement Manager Business Manager Chief Operating Officer (COO) Project Officer Administration Manager
+ 8 more
BSB40920

Certificate IV in Project Management Practice
Online
9 - 12 months
$1,250 - $5,009
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager
Project Coordinator Project Administrator
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager Project Coordinator Project Administrator + 2 more
BSB50120

Diploma of Business (Business Development)
Online
12 - 14 months
$3,595 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner
Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

Related study areas

Coaching

 Become a business or life coach with a nationally recognised training course. These great qualifications take your passion for helping people (and you...
Career opportunities Life Coach Career Coach Facilitator Career Counsellor View all

Consulting and Strategy

 A course in consulting and strategy is a great way to boost your business career. Whether you plan to help new businesses find their footing or work w...
Career opportunities Economist Head of Digital Strategy Transformation Digital Business Analyst Business Consultant Business Specialist Business Development Executive Change And Communications Manager Performance Analyst Business Analyst Management Consultant Government Consultant Diversity Consultant International Business Consultant Chief Economist Credit Risk Analyst Financial Analyst Senior Business Analyst Corporate Services Manager International Trade Specialist Technology Consultant Strategy Consultant Public Affairs Consultant Resource Economist Agricultural Economist Strategic Planner Strategic Advisor Business Adviser Economic Analyst Business Architect Economics Consultant Venture Capitalist Operations Analyst Strategy Manager Change Management Consultant Chief Marketing Officer (CMO) Business Development Consultant Health Economist Business Process Analyst Actuarial Consultant Economic Forecaster Corporate Finance Analyst Financial Engineer International Business Strategist Organisational Development Consultant Marketing Consultant Investment Consultant Chartered Financial Analyst Acquisition Manager Design Consultant Macroeconomist Innovation Strategist Strategic Analyst International Relations Specialist Global Management Consultant Innovation Consultant Digital Transformation Manager Operations Specialist Solutions Consultant View all

Digital Marketing

Get started in the rapidly growing field of digital marketing. Find the very latest courses in social media, content management, SEO, and digital mark...

Career opportunities Social Media Coordinator Digital Marketing Assistant Social Media Manager SEO Specialist SEM Specialist Digital Marketing Manager Email Marketing Specialist Head of Digital Strategy Transformation Digital Business Analyst Search Engine Optimisation Specialist Digital Marketer Digital Marketing Specialist Multimedia Specialist Web Content Manager Communications Coordinator Media Analyst Online Content Creator Digital Producer Digital Media Manager Digital Media Strategist Social Media Strategist Content Marketing Manager Digital Media Specialist Junior Data Analyst Digital Content Coordinator Content Creator Social Marketer Marketing Specialist Brand Strategist Advertising Manager Digital Business Strategist E-Commerce Manager Content Strategist Digital Project Manager Freelance Editor Media Advisor Growth Marketer View all

Marketing

Learn the powerful and effective skills, knowledge and techniques behind modern marketing strategies and how to apply it for brand success. Find the r...

Career opportunities Marketing Coordinator Digital Marketing Assistant Social Media Manager Communications Manager Marketing Manager Brand Manager Account Director Product Manager Brand Designer Social Media Coordinator Digital Marketing Manager Marketing Director Brand Ambassador Public Relations Officer Market Analyst Marketing Strategist Marketing Officer Marketing Assistant Product Marketing Manager Paid Search Manager Performance Manager Communications Adviser Market Researcher Marketer Media Buyer Creative Director International Relations Officer Communications Specialist Communications Officer Media Officer Media Researcher Media Planner Multimedia Specialist Media Consultant Communications Strategist Digital Media Manager Digital Media Strategist Social Media Strategist Advertising Executive Content Marketing Manager Digital Media Specialist Community Relations Manager International Marketing Specialist Campaign Manager Public Relations Executive Sports Marketer Sponsorship Manager Market Research Analyst Media Advisor Science Communicator Advertising Specialist Marketing Specialist Advertising Account Manager Business Relationship Manager Promotions Manager Brand Strategist Chief Marketing Officer (CMO) International Marketer Advertising Manager Marketing Project Manager Publicist Marketing Executive Marketing Communications Manager Marketing Consultant Content Strategist Product Specialist Marketing Analyst Sports Marketing Manager Media Relations Specialist Festival Producer Partnerships Manager View all

Project Management

A project management qualification is the perfect next step to obtain management and leadership skills and theory. Browse courses for new starters and...

Career opportunities Project Coordinator Project Administrator Project Manager Change Manager Program Manager Project Officer Contracts Manager Portfolio Manager Scrum Master Change And Communications Manager Program Coordinator Program Officer International Project Manager Program Analyst Innovation Coordinator Chief Innovation Officer Innovation Manager Marketing Project Manager Project Scheduler Senior Project Manager Chief Project Officer Engineering Manager Project Director Technical Manager PMO Manager Client Side Project Manager ICT Project Manager Strategy Consultant Festival Producer Partnerships Manager View all

Recordkeeping

There are opportunities for a career in recordkeeping in just about every industry and employment sector — particularly local government, health and e...

Career opportunities Trainee Records Officer Records Manager

Recruitment

Gain the knowledge, skills and experience to launch an exciting career in recruitment, where you can help companies big and small find strong solution...

Career opportunities Recruitment Consultant Career Advisor Employment Consultant IT Recruitment Consultant Disability Employment Consultant Recruitment Manager View all

Small Business

These small business courses are designed for students at every level who want the key skills and knowledge to set up or run a small business effectiv...

Career opportunities Cafe or Restaurant Manager Small Business Owner Franchisee Independent Contractor Entrepreneur Creative Entrepreneur View all

Social Media Marketing

Kickstart your career in social media marketing. Browse nationally recognised qualifications for dedicated social media managers, as well as business ...

Career opportunities Social Media Coordinator Social Media Manager Social Media Strategist Social Marketer Brand Strategist Media Advisor View all

Work Health and Safety

Discover theory and best practice for quality risk management, injury prevention, evacuation planning and incident response necessary to save lives in...

Career opportunities Compliance Coordinator Work Health and Safety Officer Health and Safety Manager Occupational Hygienist Safety Officer Industrial Hygienist Safety Consultant Workplace Trainer View all

More about customer engagement courses in Melbourne

Explore the exciting world of Customer Engagement courses available in Melbourne, a thriving hub for business education and professional development. With 43 courses to choose from, both beginners and experienced learners can find the perfect pathway to enhance their skills. Whether you're looking to start your career with a Certificate III in Business or elevate your professional standing with a Diploma of Leadership and Management, Melbourne offers an array of options tailored to your needs. With reputable training providers, you can be assured of quality education that aligns with industry standards.

For those new to the field, beginner courses such as the Certificate III in Business (Customer Engagement) and the Customer Service Skill Set are excellent starting points. They will equip you with essential skills required for various roles in Customer Engagement, from customer service representatives to marketing coordinators. On the other hand, seasoned professionals can refine their expertise with advanced options like the Diploma of Marketing and Communication, positioning themselves for roles such as team leaders or customer experience managers.

As you delve into the diverse specialisations within the Customer Engagement field, you may find yourself drawn to specific areas such as Leadership and Management or Social Media Marketing. These specialisations not only enhance your knowledge but also open doors to various career paths in Melbourne's vibrant job market. Take the first step towards your future in Customer Engagement today by browsing courses available in Melbourne at Courses.com.au and invest in your professional growth.

Further reading

Most popular retail courses

21st July 2022

Most popular business courses

28th April 2022

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023