Vocational Education and Training
Higher Education
We have an impressive stable of industry experts, trainers and facilitators for career development and trainings. Our lead trainer David Bradford is a former QUT Lecturer with 25 years experience in the Human Services Industry. He has been Director of 3 state government training colleges (Child Safety, Communities and Health) and has a keen understanding of workforce development. Our trainers have provided transformational learning to our clients through context alised, insightful and energetic presentations and expert staff development activities. This diverse and talented team bring insight and experience to the classroom with significant impact. David is experienced in leading training teams to deliver a wide range of training to large numbers of staff across diverse and wide geographical areas. We cover every state and territory.
BSB40520 – Certificate IV in Leadership and Management reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
Learn moreCHC52021 – Diploma of Community Services reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
Learn moreCHC51015 – Diploma of Counselling reflects the role of counsellors, who work with clients on personal and psychological issues using established counselling modalities. They use communication, micro-counselling and interviewing skills and draw on varied counselling therapies to assist clients. At this level, the counsellor will be working in defined and supported counselling roles in established agencies rather than in independent practice.
Learn moreCHC62015 – Advanced Diploma of Community Sector Management reflects the role of workers who are middle managers or managers across a range of community sector organisations. These people work independently and report to executive management, directors or boards of management. They undertake a range of functions requiring the application of knowledge and skills to achieve results in line with the organisation’s goals and strategic directions.
At this level, workers have responsibility for planning and monitoring service delivery, recruitment and performance management of other paid or unpaid workers, managing risk and contributing to continuous improvement within the scope of their specific role. This may include management of a specific programs or project, or broader management of a community-based organisation, early childhood education service, not-for-profit organisation or community centre.
Learn moreCHC22015 Certificate II In Community Services reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
Learn moreCHC32015 Certificate III In Community Services reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
Learn moreCHC43015 – Certificate IV in Ageing Support reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.
Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
Learn moreBSB80120 – Graduate Diploma of Management (Learning) reflects the role of individuals who apply highly specialised knowledge and skills in the field of organisational learning and capability development. Individuals in these roles generate and evaluate complex ideas. They also initiate, design and execute major learning and development functions within an organisation. Typically, they would have full responsibility and accountability for the personal output and work of others. This qualification may apply to leaders and managers in an organisation where learning is used to build organisational capability.
Learn moreBSB80320 – Graduate Diploma in Strategic Leadership reflects the role of individuals who apply advanced knowledge and skills in a range of strategic leadership and management roles. Individuals at this level make high level autonomous decisions and use initiative and judgement to plan and implement a range of leadership and management functions in varied contexts. They have full responsibility and accountability for personal outputs and for the work or function of others. They use cognitive and creative skills to review, critically analyse, consolidate and synthesise knowledge, in order to generate ideas and provide solutions to complex problems. They use communication skills to demonstrate their understanding of theoretical concepts and to transfer knowledge and ideas to others.
Learn moreCHC40421 – Certificate IV in Youth Work reflects the role of workers who develop and facilitate programs for young people through a range of community-based programs designed to address the social, behavioural, health, welfare, developmental and protection needs of young people. This work may be undertaken through employment in community, government and youth sector agencies and workers will be responsible for implementing policies and guidelines of the employing organisation, and largely self-directed with fairly autonomous decision-making capacity under the indirect supervision of a manager.
Learn moreCHC42021 – Certificate IV in Community Services reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
Learn moreCHC50421 – Diploma in Youth Work reflects the role of people who work in youth work and operate under a broad supervision framework. They work within clearly defined organisational guidelines, with responsibility for the development and the outcomes of programs and services for young people that are managed and designed to meet the social, behavioural, health, wellbeing, developmental and protection needs of young people. This work may be undertaken through employment in community, government and other agencies.
Learn moreTBSB50420 – Diploma of Leadership and Management reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
Learn moreCHC50321 – Diploma of Child Youth and Family Intervention reflects the role of workers in out-of-home care facilities and settings related to child protection and family support work. These workers work under limited supervision or within a team and are responsible for planning and prioritising their own work program to achieve targets. They may, depending on the focus of their role, supervise other workers and carry out activities related to improvement of personal living and emotional circumstances of a child or young person at risk. They may exercise legal authorities and delegated decision making on relevant statutory matters.
Learn moreCHC40321 – Certificate IV in Child Youth and Family Intervention reflects the role of those who work in youth and family intervention, including practice specialisations in residential and out of home care, family support and early intervention. Workers operate under a broad supervision framework and within clearly defined organisational guidelines, service plans and position specifications. Completing this course will qualify you to work in a range of different community settings.
Learn moreCHC53415 – Diploma of Leisure and Health reflects the role of workers with responsibility for designing, implementing and evaluating health and leisure activities, and programs for clients in one or more sector areas. Work may be in residential facilities and/or in community agencies and day centres. Workers work under supervision or as sole practitioners and may be required to plan, coordinate and evaluate other workers and work teams within broad but generally well-defined guidelines.
Learn moreCSC50122 – Diploma of Correctional Administration reflects the role of individuals employed in administration of programs and services relating to the supervision and management of offenders and detainees. It allows for the attainment of general competencies and also specialisation in Intelligence operations. The general qualification reflects the advanced skills required to operate across a variety of correctional sectors and services.
Learn moreCHC81215 – Graduate Certificate in Statutory Child Protection reflects the role of child protection workers who provide specialist services to clients with complex and diverse needs, and act as a resource for other workers. Workers at this level use critical thinking, communication and evaluation skills and make complex judgements in specialist contexts as part of a collaborative team. Their role involves service planning, delivery and evaluation and may include responsibility and accountability for the work of both self and others.
Learn moreCHC82015 – Graduate Certificate in Client Assessment and Case Management reflects the role of those workers who are advanced practitioners in a health and/or community services context and who require a high level of knowledge and skills in case management in order to provide specialist services to clients with complex and diverse needs. Workers at this level are required to demonstrate autonomy, well-developed judgement, adaptability and responsibility.
Learn moreThe public safety industry operates through discrete sectors. Policing qualifications have been developed to set agreed minimum standards for police personnel that should be contextualised within the specifics of each police jurisdiction/agency/organisation’s policies and procedures. POL80115 – Graduate Certificate in Police Management allows for the attainment of general skills in police management. The qualification covers skills that allow police staff to employ advanced knowledge and highly skilled practice in strategic and operational management within a police environment.
Learn moreCHC43121 – Certificate IV in Disability Support reflects the role of workers in a range of community settings and clients’ homes, who provide training and support in a manner that empowers people with disabilities to achieve greater levels of independence, self-reliance, community participation and wellbeing. Workers promote a person-centred approach, work without direct supervision and may be required to supervise and/or coordinate a small team.
Learn moreCHCSS00088 – Induction skill set reflects the skill requirements for people entering the health and community services sector.
It provides a set of skills to support the induction of new workers into a variety of roles. Work is supervised and may involve working directly or indirectly with clients.
Learn moreCHCSS00138 – Mental Health Assistance skill set is a set of skills for work providing care or support to assist people who have mental health support needs, within the delegations of an established individualised plan.
Learn moreCHCSS00124 – Disability Work – Behaviour Support provides a set of skills for work supporting people with disability who require positive behaviour support.
This skill set is for individuals who hold a qualification at Certificate III level or higher in Community Services, Health or a related field who wish to develop skills in supporting people with disability requiring positive behaviour support.
Learn more10934NAT – Certificate IV in Cyber Safety is intended to provide participants with the skills and knowledge required to establish a safer online tool use and social networking presence, to identify online safety risks to establish safety strategies, to provide intervention in unsafe use of online tools across a diverse range of user groups including children, youth, adults, the aged and vulnerable people, and to monitor and review safe use of online tools to manage and report issues.
Learn moreThis skill set is for individuals who hold a qualification at Certificate III level or higher in Community Services, Health or a related field, work in disability support roles, and wish to gain entry to the Certificate IV in Disability Support.
Learn moreCHCSS00141 – Child Protection provides a set of skills for undertaking child protection functions in a variety of roles in the community services sector. Work may involve providing support to children, families or communities.
This Skill Set is targeted at individuals currently working in the child protection sector or with existing qualifications or experience in community services roles seeking to broaden their skills in child protection.
Learn moreCHCSS00133 – Introduction to Disability Support represents A set of skills for supporting the induction of new workers into a variety of roles supporting people with disability.
This skill set is for individuals who are entering the disability sector.
Learn moreThis skill set is for people working in various care and support roles in the community services and health sectors who wish to develop leisure and health skills to further their career development.
Learn moreCHCSS00082 – Lead and Mentor reflects the skill requirements for team leaders or managers to coordinate, mentor and lead teams and individuals.
This skill set is for workers with existing experience or qualifications in community services or health sector roles seeking to broaden their skills.
Learn moreCHCSS00087 – Risk Management skill set reflects the skill requirements for the identification and management of risks in organisations in the health or community sector.
This skill set is for workers with existing experience or qualifications in community services or health sector roles seeking to broaden their skills.
Learn moreCHCSS00069 – Advocacy skill set reflects the skill requirements for work in advocating or representing clients in the health or community sector.
Learn moreCHCSS00145 – Working with Families Skill Set provides a set of skills for working with families in a specific area of practice in the community services sector.
This Skill Set is targeted at individuals working in a specific area of practice in the community services sector who are seeking skills to work with families.
Learn moreCHCSS00140 – Case Management provides a set of skills for case management work in the community services sector in various contexts.
This Skill Set is targeted at individuals with existing qualifications in community services, or experience in community services roles who are seeking additional skills in case management.
Learn more