About Parramatta Community College

Utilise your industry expertise to it's full potential and take the next step and become a qualified vocational education trainer and assessor. The TAE40122 will enable you to design, develop, deliver and assess courses. The TAE40122 Certificate IV in Training and Assessment is the qualification you need to teach at registered RTOs, community organisations, enterprises, schools and other vocational institutions.

The volume of learning of the TAE40122 Certificate IV in Training and Assessment is typically six months.

This qualification meets the minimum education requirement for trainers and assessors operating without supervision under applicable VET legislation, frameworks and/or standards. The qualification is a successor to TAE40116 Certificate IV in Training and Assessment.

TAE40122 Certificate IV in Training and Assessment is the current qualification from the superseded TAE40116 Certificate IV Training and Assessment. The TAE40122 Certificate IV in Training and Assessment now has 12 UOC,10 upgrade units, plus an additional two full units BSBAUD412 Work within compliance frameworks & TAEPDD401 Work effectively in the VET sector. Credit Transfers (CT) may apply and will be determined at enrolment.

To enrol in this upgrade course you must have the TAE40116 qualification.

If you would like to work as Teacher’s Assistant or work in a School Setting, then this course would be the right choice for you. Teacher’s Aides play a pivotal role in children’s development. Therefore, this course designed to prepare participants working within an education environment to support students and qualified educators. 

This course is ideal for who wants to kick start their career in entry level positions in education environments including schools, kindergartens, preschools, school age care or other education environment. The Aide’s not only provide assistance and support to teachers but also responsible for supervising and facilitating children’s activities inside the classroom as well as outside during playtime. The course is expected to meet the training needs involve working effectively with students include managing behaviour, supporting student development, and learning within curriculum framework, working with diverse people, follow legal and ethical framework, child protection etc. It also covers all the necessary skills, techniques, strategies required to contribute to students learning and development needs in school setting involving feedback skills, best questioning techniques, assist teachers for smooth operational needs in classroom or in educational setting.

Have you been thinking about changing careers or perhaps you’d like to upskill and broaden your knowledge of the beauty industry. If you’re searching for a new and exciting challenge, PCC Beauty Academy is the place for you.

Become a qualified Beauty Therapist and gain the skills and knowledge you will need to perform a variety of treatments. As a result of completing our SHB40121 Certificate IV in Beauty Therapy, you will be able to deliver a broad range of professional beauty therapy services to clients in a variety of areas including facials, make-up, nail enhancements, lash extensions, massage, waxing, tanning and lash & brow services .

Our training facilities at PCC Beauty Academy in North Parramatta, is custom designed to ensure our students are able to learn in a salon-like environment. Our Beauty Therapy trainers are experts in their field with a wealth of knowledge obtained from years of industry experience and training.

This qualification will be delivered in a classroom environment by a qualified industry skilled trainer at our Western Sydney Skills Hub at North Parramatta. Address – 410 Church St, Level 3, North Parramatta, NSW 2151.

Have you been thinking about changing careers or perhaps you’d like to upskill and broaden your knowledge of the beauty industry. If your searching for a new and exciting challenge to any of the above, PCC Beauty Academy is the place for you.

Have you been thinking about changing careers or perhaps you’d like to upskill and broaden your knowledge of the beauty industry. If your searching for a new and exciting challenge to any of the above, PCC Beauty Academy is the place for you.

This qualification reflects the role of individuals employed as beauticians to provide a range of beauty services including nail, waxing, lash and brow, and basic make-up services. This includes client consultation on beauty products and services. Work is typically conducted in beauty, waxing, brow and nail salons. The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

This qualification will be delivered in our PCC Beauty Academy by a qualified industry skilled trainer at  – 410 Church St, Level 3, North Parramatta, NSW 2151. 

BSB30220 Certificate III in Entrepreneurship and New Business is designed to prepare students with key considerations for starting and managing a business. We will guide you step-by-step through solid business planning. This qualification reflects the role of individuals establishing or carrying on business as a sole trader or contractor, as well as those supporting the establishment of a new venture as part of a larger organisation.

Delivered in classroom environment at North Parramatta, this course can be a perfect starting point if you are looking for a career change. BSB30220 Certificate III in Entrepreneurship and New Business will be awarded on successful completion of all units.

Designed for those who wish to work in office administrative role, this course covers all aspects of office administration from customer service to accounts payable and receivable. 6 core and 7 elective units to be completed. This course is a perfect starting point if you are looking for a career change. RPL available.

BSB30120 Certificate III in Business (Administration) will be awarded on successful completion of all units.

Obtaining eligibility Financial Services industry is far more regulated than ever before due to extensive reform and the emergence of new technologies over the past decade. FNS30322 Certificate III in Accounts Administration considers all the necessary skills reflecting those regulatory reforms and the industry’s rising standards to help you take on a career in accounts administration.

Participants who would work effectively in the accounts administration department task include processing financial transactions, administer subsidiary accounts and ledgers, working with computerised accounting system same time building client relationships and business networks. This course can be a perfect starting point if you are looking for a career change or upgrade your skills and knowledge in the financial services industry.

This qualification is designed to provide a flexible general-purpose pathway in the financial services industry. It is intended for individuals with job roles that involve working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities.

Have you been thinking about changing careers or perhaps you’d like to upskill and broaden your knowledge of the beauty industry. If your searching for a new and exciting challenge to any of the above, PCC Beauty Academy is the place for you.

This qualification reflects the role of individuals employed as beauty therapists to provide a broad range of beauty therapy treatments and services including facial treatments, body massage and treatments, hair removal, lash and brow treatments, nail and make-up services. This includes consultation with clients to provide beauty advice, recommend beauty treatments and services, and sell retail skincare and cosmetic products.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

After successful completion of our SHB50121 Diploma of Beauty Therapy, you will gain the knowledge and practical skills that will allow you too successfully.

This qualification will be delivered in our PCC Beauty Academy Salon by a qualified industry skilled trainer – 410 Church St, Level 3, North Parramatta, NSW 2151. 

Are you looking at improving your basic skills to assist with gaining employment, or are you having difficulties with basic English tasks? Then this could be your pathway.

This qualification is designed for individuals who need skills to prepare for a vocational pathway qualification or further foundation skills development.It is suitable for individuals who require:

• A pathway to employment and further vocational training
• Reading, writing, oral communication, learning, and numeracy skills primarily aligned to the Australian Core Skills Framework (ACSF) Level 2
• Entry-level digital technology and employability skills
• Education, training, and employment goals

This qualification reflects the role of individuals establishing or operating a business providing self-employment, as well as those establishing a new venture as part of a larger organisation.

These individuals use well developed skills and a broad knowledge base to solve a range of unpredictable problems and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others and have responsibility for the output of others.

Units to be completed, 4 core and 6 electives. Delivered in classroom environment at North Parramatta, this course can be a perfect starting point if you are looking for a career change. BSB40320 Certificate IV in Entrepreneurship and New Business will be awarded on successful completion of all units.

Designed for those who wish to work in an office medical administrative position at a Doctor's surgery, hospital or dental clinic. This course covers all aspects of office medical administration. 6 core and 7 elective units to be completed. This course is a perfect pathway if you are looking for a career in medial administration.

BSB30120 Certificate III in Business (Medical Administration) will be awarded on successful completion of all units.

Do you want to work as Retail Professional, then this course is the right choice for you. This course is designed to fulfil all the primary needs and requirements for individuals who would like to kickstart their career in the Retail industry or working in the retail industry wanting to up-skill or stepping up in the supervisory position.

After successful completion of our SIR30216 Certificate III in Retail, you will gain the knowledge and practical skills that will allow you to successfully;

• Engage customers
• Maintain daily store operations
• Work effectively
• Advise on products and services
• Identify and respond to security risks

This qualification reflects the role of individuals in the accounting and bookkeeping industry, including business activity statement (BAS) agents and contract bookkeepers; and of those employees performing bookkeeping tasks for organisations in a range of industries. It includes preparing and lodging business and instalment activity statements, data processing, monthly reconciliations, preparing budgets, preparing reports on financial performance and the position of the business, preparing end-of-year adjustments, and finalising financial records after year-end.

Dealing with the Commissioner of Taxation on behalf of a taxpayer in relation to activity statements and other lodgement matters is also a key component of the role that this qualification reflects. Individuals in these roles apply theoretical and specialist skills and knowledge to work autonomously, and exercise judgement in completing routine and non-routine activities.

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.

This qualification also reflects the role of individuals who have not yet entered the workforce and are developing the necessary skills in preparation for work.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

This unit is designed to provide the skills and knowledge required to perform CPR (Cardiopulmonary Resuscitation) based on Australian Resuscitation Council guidelines to suit learner needs. This unit is compulsory for all workers who may be required to provide CPR in community and workplace settings. This course includes defibrillation (AED) training. If you are looking for AED training, this course will provide the skills and knowledge to operate an AED.

This unit is designed to provide the skills and knowledge required to perform first aid for infants and children. It includes additional training in asthma and anaphylaxis management specific to the childcare industry and other child-focused organizations, as well as parents and carers of young children.

CPR (Cardiopulmonary Resuscitation) procedures are based on ARC (Australian Resuscitation Council) guidelines. This unit is required for workers and volunteers in education and care settings, including preschools, childcare centers, schools, OOSH centers, and other child-focused organizations such as youth groups and social activities.

Assessment
The course consists of individual, and group based Formative and Summative assessment, which is short answer, multiple choice, and a number of observational activities.

Outcome
Upon successful completion of the training, participants will receive a Statement of Training (SOT) from SafeWork NSW valid for 60 days. You can start work with this SOT immediately. Participants also receive a Statement of Attainment from Parramatta Community College for CPCWHS1001 Prepare to Work Safely in the Construction Industry.

Unlock the art and science of skin rejuvenation with this Nationally Accredited, comprehensive Skin Needling course. Whether you’re a skincare professional seeking to expand your expertise or an individual passionate about helping others achieve flawless results, this course is your gateway to mastering the transformative technique of Skin Needling. This modality is rapidly increasing in demand within the beauty industry. Unlike other courses, this Nationally Accredited program will give you the qualifications to open your own business and be covered by commercial insurance for your business safety and peace of mind.

This unit meets the Education and Care Services National Regulations requirements. This unit is a compulsory job requirement for many service owners, management committees, and/or Nominated Supervisors who ask their staff to complete the above-mentioned course to ensure they are fully aware of the laws and their obligations to meet the regulatory requirements to remain compliant.

SHBBMUP010 Design and apply make-up for photography course will provide you with the skills and knowledge to empower you to design and apply make-up for photographic shoots in natural and artificial light. This course will give you the ability to select products and tools to apply photographic make-up in response to a brief from a client or stylist engaged in a photo shoot for various occasions:

• Weddings
• Fashion
• Business
• Runway
• Film

You will learn:

• The Fundamentals - Core photography concepts to understand before you get started
• The different types of lighting
• Modifying your light to compliment the makeup and vice versa
• The synergy between your makeup and the photography lighting
• How lighting effects, the look of the texture of the skin
• Highlighting and contouring with light
• Understanding how to use reflectors & gels
• Camera settings and lighting set ups to help get you started including her magic formula for taking beautiful beauty photos!
• Outline of Products and tools needed to get you started

Are you using Excel to its fullest potential? You will be amazed at the maximum functionality of Microsoft Excel. Upon completion of this course, you will be able to prepare and plan spreadsheets, develop linked spreadsheet solutions, automate and standardize spreadsheet operations, represent numerical data graphically, and store spreadsheets, among other skills.

Upon completion, a Statement of Attainment will be issued for BSBTEC402 Design and produce complex spreadsheets from the BSB40120 Certificate IV in Business. This competency can also be credited towards the BSB40120 Certificate IV in Business or FNS41820 Certificate IV in Financial Services.

Are you using excel to its full potential? You will be amazed at the potential of Excel. Learn to manage your finances, business data, use as a calculator, display, interpret information, use relative and absolute references and more. On completion of successful assessment, a statement of attainment will be issued for BSBTEC302 Design and produce spreadsheets from Certificate III Business BSB30120. If you wish to gain a Statement of Attainment, you will need to complete all the assessments covering the following elements and performance criteria.

This comprehensive Nationally Accredited course SHBBBOS007 Apply cosmetic tanning products will teach you how to skilfully apply cosmetic tanning products. You will equip yourself with the extensive product knowledge needed to build your business opportunities.

You will learn how to consult with clients about tanning products and advise on colour choice. You will be proficient on equipment usage and how to prepare skin prior to applying a spray tan and after care.

If you love working with people, working on your own terms and hours and have a passion for the beauty industry why not take advantage of this course and build your own business venture.

Unlike other courses, this nationally accredited course will give you the expertise to open your own business and be covered by commercial insurance for your business safety and peace of mind.

NOTE: All our classes are face to face held at PCC Beauty Academy Level 3, 410 Church Street, Parramatta NSW 2150. You will be trained by highly qualified professional beauty theorists with extensive years of experience & knowledge in the beauty industry

This accredited course will allow you to obtain insurance for your salon when providing eye lash extension services. You will learn about products, techniques, WHS and much more. On successful completion of this course you will be able to consult with clients, select suitable products and equipment to apply, infill, and remove damaged eyelash extensions. Applying eyelash extensions can be an individual service or form part of a series of services.

This unit applies to beauticians, beauty therapists, retail assistants, and make-up freelances who work in beauty salons, retail cosmetic outlets, and settings that provide make-up services. The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

Classes will be held over 6 days and will comprise of 3 days face to face classes in our Beauty Training Centre and 3 days trainer guided learning from home.

This unit covers the outcomes required to carry out WHS requirements through safe work practices at any on-site or off-site construction workplace.

It focuses on performing work in a safe manner by recognizing risks and work requirements, planning, and executing safe work practices with concern for personal safety and the safety of others.

Additionally, it covers the identification of hazardous materials, including asbestos, and compliance with legislated safety practices. However, it does not include asbestos removal, which requires specialized licensing.

Participants will learn how to identify and assess risks, recognize hazardous materials and other site hazards, plan and apply safe work practices, and follow emergency procedures.

To successfully complete this course, participants must complete three practical activities that require uploading photo evidence of themselves performing the activities.

First Aid (Including CPR) is a 3 unit course designed for individuals whom wish to learn the skills & knowledge that are required to provide life saving first aid in a workplace setting, home or in the community. First Aid knowledge and abilities to assist and even save ones life, are skills that everyone must have. This extensive course includes:

HLTAID009 Provide cardiopulmonary resuscitation is designed to provide the skills and knowledge required to perform CPR (Cardiopulmonary Resuscitation) based on Australian Resuscitation Council guidelines. CPR is compulsory for all workers who may be required to provide life saving CPR whether in community and workplace settings. This course includes defibrillation (AED) training.

HLTAID010 Provide Basic Emergency Life Support is designed to provide the skills and knowledge to respond to an emergency as well as to communicate the necessary details of the emergency situations to the others.

HLTAID011 Provide First Aid is designed to provide the skills and knowledge required to provide a first aid response to a casualty. This training is the minimum requirement for the workplace first aider. The unit covers different first aiding skills including responding to an emergency, applying appropriate first aid procedures, communicating details of the incident, and reviewing the incident.

First Aid Plus is a 4-unit comprehensive course that provides information on CPR, emergency procedures, and first aid not just for adults but also for infants and young children. This extensive course is designed to equip you with the skills and knowledge needed to provide first aid + CPR in almost any emergency situation. Our trainers are professional instructors who are 100% committed to training students in current practices, procedures, and equipment. You will undertake hands-on learning of methods that can save the life of a loved one, colleague, or the general public in a safe and comfortable environment.

CPR (Cardiopulmonary Resuscitation) procedures are based on the ARC (Australian Resuscitation Council) guidelines.

This course includes the following units of competency:

• HLTAID009 - Provide Cardiopulmonary Resuscitation
• HLTAID010 - Provide Basic Emergency Life Support
• HLTAID011 - Provide First Aid
• HLTAID012 - Provide First Aid in an Education and Care Setting

This comprehensive Make-up for Professionals Course is a Nationally Accredited course that will build your technical make-up and client skills. With the key industry know how, you will equip yourself with the extensive product knowledge needed to build your business opportunities. You will learn how to consult with clients about professional products and cutting edge make-up artistry. This course applies to beauticians and beauty therapists, retail assistants, make-up freelancers, those who work in beauty salons, retail cosmetic outlets, and settings that provide make-up services. In this environment they make routine service decisions within a defined range and have knowledge and skills of a variety of make-up products and application techniques.

If you love working with people, working on your own terms and hours and have a passion for the beauty industry why not take advantage of this course and build your own business venture.  Unlike other courses, this Nationally Accredited course will give you the qualifications to open your own business and be covered by commercial insurance for your business safety and peace of mind. There are 3 units of competences:  

SHBBMUP009 Design and apply make-up
This unit describes the performance outcomes, skills and knowledge required to apply facial make-up products for day, evening or special occasions. It requires the ability to consult with clients, analyse face and skin, and to demonstrate and apply make-up products to suit client needs or make-up brief. This unit applies to beauticians and beauty therapists, retail assistants, and make-up freelancers who work in beauty salons, retail cosmetic outlets, and settings that provide make-up services. In this environment they make routine service decisions within a defined range and have knowledge and skills of a variety of make-up products and application techniques.

SHBBCCS005 Advice on beauty products and services
This unit describes the performance outcomes, skills and knowledge required to advise clients on a range of professional beauty products and services.  It requires the ability to investigate products and services, interpret information, identify client beauty needs and explain available beauty products and services. This unit applies to workers in nail, make-up, and beauty salons. In these environments, they work in a team but have responsibility for maintaining their own product and treatment knowledge.

SHBXCCS008 Provide salon services to clients
This unit describes the performance outcomes, skills and knowledge required to provide a complete customer salon service experience. It requires the ability to communicate with clients face-to-face or by telephone, schedule appointments, complete salon treatments, attend and respond to client complaints, and assist clients with special needs. This unit applies to workers in personal service environments including beauty and hairdressing salons, nail salons and spas. In these environments, they make routine service decisions within a defined range.

Then this short course is the right starting point for you. This course is designed to fulfil all the primary needs and requirements for individuals who would like to kickstart their career in the Retail industry or those already working in retail wanting to up-skill or step up to a supervisory position.

After successful completion of selected units from our SIR30216 Certificate III in Retail, you will gain the knowledge and practical skills that will allow you to successfully:

• Engage customers
• Maintain daily store operations
• Work effectively
• Advise on products and services
• Identify and respond to security risks

This course includes the following units of competency:

• SIRXCOM002 Work effectively in a team
• SIRRINV001 Receive and handle retail stock
• SIRXSLS001 Sell to the retail customer
• SIRXWHS002 Contribute to workplace health and safety

If you are passionate about working as a Teacher’s Aide in a School Setting, then this course would be the right choice for you. Teacher’s Aides play a pivotal role in children’s development. Therefore, this course designed to prepare participants working within an education environment to support students and qualified educators.

Moreover, the course is ideal for who wants to kick start their career in entry level positions in education environments including schools, kindergartens, preschools, school age care or other education environment. Aide’s provide assistance and support to teachers and also responsible for supervising and facilitating children’s activities inside the classroom as well as outside during playtime.

This micro skill 4 unit course is an introduction to the full qualification CHC30221 Certificate III in School Based Education Support.

This course includes the following units of competency:  No work placement required.

• CHCDIV001  Work with diverse people
• CHCEDS033  Meet legal and ethical obligations in an education support environment
• CHCPRT025  Identify and report children and young people at risk
• HLTWHS001 Participate in workplace health and safety

Microsoft Office Intermediate is a nationally accredited course.  Be in front of the game and learn the valuable skills to be more efficient and organised at work and home using Microsoft Word, Excel, PowerPoint, and Outlook. This intermediate course is designed to improve your expertise and build upon your skills and master the features in Microsoft Office programs.  These mid-level skills will give you the advantage in the workplace.  Be efficient and gain the skills, understanding, and become productive using Word, Excel, PowerPoint, and Outlook.  After completing this course, you may choose to progress to one of our Excel Intermediate, Pivot tables, Excel formulas and functions, or MYOB courses.

This course has 2 units of competencies:

• BSBTEC201 Use business software applications
• BSBTEC302 Design and produce spreadsheet

Barista and Food Hygiene is a Nationally Accredited course. Once you complete the Barista & Hygiene course you will be ready to work in all organisations with permanent or temporary kitchen premises or smaller food preparation or bar areas, including restaurants, cafes, clubs, hotels, and bars; tour operators; attractions; function, event, exhibition and conference catering; educational institutions; aged care facilities; correctional centres; hospitals; defence forces; cafeterias, kiosks, canteens and fast-food outlets; residential catering; in-flight and other transport catering.

Unit SITXFSA005 Use hygienic practices for food safety will provide you with the skills and knowledge required to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses. It requires the ability to follow predetermined organisational procedures and to identify and control food hazards.

It applies to food handlers who directly handle food or food contact surfaces such as cutlery, plates and bowls during the course of their daily work activities. This includes cooks, chefs, caterers, kitchen stewards, kitchen hands, bar, and food and beverage attendants, and sometimes room attendants and front office staff.

Food handlers must comply with the requirements contained within the Australia New Zealand Food Standards Code.

In some States and Territories businesses are required to designate a food safety supervisor who is required to be certified as competent in this unit through a registered training organisation.

SITXFSA005 is a prerequisite to SITHFAB025

SITHFAB025 Prepare and serve espresso coffee will provide you with the skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders. It requires the ability to advise customers on coffee beverages, select and grind coffee beans, prepare and assess espresso coffee beverages and to use, maintain and clean espresso machines and grinders. Complex repairs of equipment would be referred to specialist service technicians.

This unit applies to any hospitality organisation that serves espresso coffee beverages, including cafes, restaurants, bars, clubs, function and event venues.It applies to espresso machine operators who operate with some level of independence and under limited supervision.

This course includes the following units of competency:

• SITXFSA005 Use hygienic practices for food safety.
• SITHFAB025 Prepare and serve espresso coffee.

Planning to move into an office admin role or already working in a similar area? Make a difference in your role by learning how to deliver a premium level of customer service, organise schedules, use digital technology in the work place and communication skills.

There’s a real need in the work force for the right people with this particular skill set. So if you have the desire to work in administration or advance your admin career, then this micro credential course is absolutely ideal. Once you have completed this short course, you many choose to further your knowledge and skills and enroll in the BSB30120 Certificate III in Business (Business Administration) or BSB30120 Certificate III in Business (Medical Administration) with credit transfers for completed competencies.

The BSB30120 Certificate III in Business (Business Administration) equips you with the knowledge and skills to succeed in any administrative role. This business admin course could lead you to a rewarding career as a receptionist, payroll officer, senior administration officer, or records clerk. The BSB30120 Certificate III in Business (Medical Administration) equips you with the knowledge and skills to succeed in a variety of healthcare workplaces such as hospitals, GP offices, clinics, and medical centres. This medical admin course could lead you to a career as a physician’s secretary, a waiting room receptionist, a records clerk in a hospital, or an accounts clerk in a clinic.

This course includes the following units of competency:

• BSBTEC202 Use digital technologies to communicate in a work environment
• BSBCMM211 Apply communication skills
• BSBOPS304 Deliver and monitor a service to customers
• BSBOPS303 Organise schedules

Does your business need an office skills boost? This course is for you - Work smarter not harder!

Parramatta Community College has developed a customised short course to improve your office efficiency. The Small Business Office Skills units are specially designed for a small, growing business to enhance time management and refine the necessary skills to help you build your business empire.

Don’t waste time in the office—time is better spent growing your business with the skills and knowledge that make life less stressful. This course will help you free up time by running your business like a well-oiled machine.

Small Business Office Skills includes units that will build your confidence as you implement your training directly into your business in real-time. The course may be delivered via Zoom in your own office or home, with two evening sessions per week or one full-day session per week over 10 weeks.

Units of Competency:

• BSBOPS304 Deliver and monitor a service to customers
• BSBOPS305 Process customer complaints
• BSBPEF202 Plan and apply time management
• BSBTEC302 Design and provide spreadsheets (Excel Intermediate)
• BSBOPS303 Organise schedules
• BSBXCM501 Lead communication in the workplace
• SIRXMKT006 Develop a social media strategy

Does your business need an office skills boost? This course is for you - Work smarter not harder!

Parramatta Community College has developed a customised short course to improve your office efficiency. The Tradies Office Skills units are specially designed for a small, growing business to enhance time management and refine the necessary skills to help you build your business empire.

Don’t waste time in the office—time is better spent growing your business with the skills and knowledge that make life less stressful. This course will help you free up time by running your business like a well-oiled machine.

Tradies Office Skills includes units that will build your confidence as you implement your training directly into your business in real-time. The course is delivered via Zoom in your own office or home, with two evening sessions per week over 10 weeks.

Tech Savvy for Small Business training is subsidised by the NSW government for eligible businesses. This program is part of Smart and Skilled funding and aims to support small business owners and their staff by providing fully subsidised training in targeted courses. Please enquire to check your eligibility.