Queensland

Customer Engagement Courses in Mackay

Find customer engagement courses in Mackay.

Courses for beginners

There are 31 courses available in Mackay Queensland for beginner learners with no prior experience or qualifications.

BSB30120

Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Administration Officer Data Entry Operator Office Assistant
Receptionist Personal Assistant Customer Service Officer Business Support Officer Administrative Assistant Real Estate Receptionist
+ 6 more
SIR30116

Certificate III in Community Pharmacy
Online, Traineeship
3 - 12 months
$0 - $999
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Officer Dispensary Technician Pharmacy Sales Assistant
Pharmacy Technician Pharmacy Assistant Retail Assistant Pharmacy Manager
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Officer Dispensary Technician Pharmacy Sales Assistant Pharmacy Technician Pharmacy Assistant Retail Assistant Pharmacy Manager + 4 more
SIR30216

Certificate III in Retail
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader
Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant + 4 more
BSB30120

Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Data Entry Operator Administration Officer Executive Assistant
Customer Service Officer Receptionist Local Government Administration Officer Accounts Clerk Ticketing Coordinator Business Administrator Administrative Assistant Property Administrator
+ 8 more
BSB30120

Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative
Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 29 courses available in Mackay Queensland for experienced learners with prior experience or qualifications.

BSB50420

Diploma of Leadership and Management
Blended, Online
12 - 24 months
$1,499 - $6,068
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager
Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager + 6 more
CHC52021

Diploma of Community Services
Online
12 - 18 months
$7,995 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer
Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker + 5 more
BSB40920

Certificate IV in Project Management Practice
Online
9 - 12 months
$1,250 - $5,009
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager
Project Coordinator Project Administrator
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager Project Coordinator Project Administrator + 2 more
BSB50120

Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Manager Team Leader Business Development Manager
Operations Manager Office Manager Executive Assistant Engagement Manager Business Manager Chief Operating Officer (COO) Project Officer Administration Manager
+ 8 more
BSB50120

Diploma of Business (Business Development)
Online
12 - 14 months
$3,595 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner
Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

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More about customer engagement courses in Mackay

Enhance your career prospects with Customer Engagement courses in Mackay, where you can gain essential skills critical to success in various industries. Whether you are just starting out or looking to further your expertise, there are a range of courses tailored to meet your needs. For beginners, consider the Certificate III in Business BSB30120 or the Certificate I in Retail Services SIR10116. Both provide foundational knowledge and skills that will prepare you for entry-level positions in customer service and business operations.

For those with prior experience, more advanced training options are available, such as the Diploma of Leadership and Management BSB50420, which highlights the importance of effective team leadership in customer engagement. Alternatively, explore the Certificate IV in Project Management Practice BSB40920 or the Diploma of Business BSB50120 to refine your project management and business acumen.

Engaging with customers is crucial in sectors such as Small Business, Executive Leadership, Sales, and Human Resources. By taking a course in Customer Engagement, you can prepare for a variety of job roles that leverage these skills. To find out more about the available courses and to view the complete list of training providers in Mackay, visit Customer Engagement Courses in Mackay.

Further reading

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