New South Wales

Customer Engagement Courses in Sydney

Find customer engagement courses in Sydney.

Courses for beginners

There are 39 courses available in Sydney New South Wales for beginner learners with no prior experience or qualifications.

BSB30120

Certificate III in Business
Blended, On Campus, Online, Traineeship
12 - 15 months
$0 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Administration Officer Data Entry Operator Office Assistant
Receptionist Personal Assistant Customer Service Officer Business Support Officer Administrative Assistant Real Estate Receptionist
+ 6 more
SIR30116

Certificate III in Community Pharmacy
Online
3 months
$999
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Officer Dispensary Technician Pharmacy Sales Assistant
Pharmacy Technician Pharmacy Assistant Retail Assistant Pharmacy Manager
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Officer Dispensary Technician Pharmacy Sales Assistant Pharmacy Technician Pharmacy Assistant Retail Assistant Pharmacy Manager + 4 more
SIR30216

Certificate III in Retail
Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader
Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant + 4 more
BSB30120

Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Data Entry Operator Administration Officer Executive Assistant
Customer Service Officer Receptionist Local Government Administration Officer Accounts Clerk Ticketing Coordinator Business Administrator Administrative Assistant Property Administrator
+ 8 more
BSB30120

Certificate III in Business (Customer Engagement)
Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative
Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support
+ 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 34 courses available in Sydney New South Wales for experienced learners with prior experience or qualifications.

BSB50420

Diploma of Leadership and Management
Blended, Online, Traineeship
12 - 24 months
$1,499 - $6,068
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager
Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager + 6 more
CHC52021

Diploma of Community Services
Online
12 - 18 months
$7,995 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer
Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker + 5 more
BSB40920

Certificate IV in Project Management Practice
Online
9 - 12 months
$1,250 - $5,009
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager
Project Coordinator Project Administrator
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager Project Coordinator Project Administrator + 2 more
BSB50120

Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Manager Team Leader Business Development Manager
Operations Manager Office Manager Executive Assistant Engagement Manager Business Manager Chief Operating Officer (COO) Project Officer Administration Manager
+ 8 more
BSB50120

Diploma of Business (Business Development)
Online
12 - 14 months
$3,595 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner
Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

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More about customer engagement courses in Sydney

If you are looking to enhance your skills in customer engagement, Sydney offers a plethora of options designed to meet the needs of both beginners and seasoned professionals. With 41 Customer Engagement courses available, prospective learners can choose from various qualifications such as the Certificate III in Business or the advanced Diploma of Community Services. These courses are tailored to equip you with vital skills required in today’s dynamic business environment.

For those just starting, Sydney boasts a selection of beginner courses perfect for individuals with no prior experience or qualifications. Courses such as the Certificate II in Applied Digital Technologies or the Certificate III in Business (Customer Engagement) can provide a strong foundation in the field. Delivered by reputable training providers like TAFE NSW and Wesley Vocational Institute, these courses ensure quality education in a face-to-face setting within the local area.

Experienced learners will find a variety of advanced courses that cater to the more nuanced aspects of customer engagement. Offerings such as the Diploma of Leadership and Management and the Bachelor of Business enable you to refine your strategic decision-making skills. Institutions like University of Technology Sydney and Macquarie University are among the esteemed providers delivering these advanced qualifications, ensuring you receive a high standard of education and support.

Studying customer engagement in Sydney opens the door to a range of job roles, from customer service representatives to senior management positions. By gaining qualifications such as the Certificate IV in Project Management Practice or the Diploma of Marketing and Communication, graduates are well positioned to pursue these rewarding careers. Local training providers, including AVTA and The Pharmacy Guild of Australia, offer these courses right in your community, making it easier to balance study with other commitments.

In conclusion, Sydney's rich educational landscape provides an excellent opportunity for individuals looking to develop their customer engagement skills. With options ranging from beginner-friendly courses to advanced degrees, learners have a variety of paths to consider. Explore your options today by visiting the Customer Engagement Courses in Sydney page, and take the first step towards enhancing your career in this vibrant field.

Further reading

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