Victoria

Customer Engagement Courses in Victoria

Find customer engagement courses in Victoria.

Courses for beginners

There are 37 courses available in Victoria Victoria for beginner learners with no prior experience or qualifications.

BSB30120

Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Administration Officer Data Entry Operator Office Assistant
Receptionist Personal Assistant Customer Service Officer Business Support Officer Administrative Assistant Real Estate Receptionist
+ 6 more
SIR30216

Certificate III in Retail
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader
Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant + 4 more
BSB30120

Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Data Entry Operator Administration Officer Executive Assistant
Customer Service Officer Receptionist Local Government Administration Officer Accounts Clerk Ticketing Coordinator Business Administrator Administrative Assistant Property Administrator
+ 8 more
BSB30120

Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative
Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support + 5 more

Service Design: Elevate
Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Service Delivery Manager Service Designer
Business Analyst Operations Manager Customer Service Manager UX Designer
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Service Delivery Manager Service Designer Business Analyst Operations Manager Customer Service Manager UX Designer + 4 more
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 39 courses available in Victoria Victoria for experienced learners with prior experience or qualifications.

BSB50420

Diploma of Leadership and Management
Blended, On Campus, Online
12 - 24 months
$1,499 - $8,000
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager
Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager + 6 more
CHC52021

Diploma of Community Services
Online
12 - 18 months
$7,995 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer
Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker + 5 more
BSB50120

Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Manager Team Leader Business Development Manager
Operations Manager Office Manager Executive Assistant Engagement Manager Business Manager Chief Operating Officer (COO) Project Officer Administration Manager
+ 8 more
BSB40920

Certificate IV in Project Management Practice
Online
9 - 12 months
$1,250 - $5,009
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager
Project Coordinator Project Administrator
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager Project Coordinator Project Administrator + 2 more
BSB50120

Diploma of Business (Business Development)
Online
12 - 14 months
$3,595 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner
Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

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More about customer engagement courses in Victoria

For those seeking to enhance their career prospects in the field of customer engagement, Victoria offers a diverse array of courses tailored to both beginners and experienced professionals. With 43 Customer Engagement courses available, learners can choose from options such as the Certificate III in Business BSB30120 or the Diploma of Community Services CHC52021. The courses cater to various experience levels, allowing individuals to acquire essential skills that are crucial in roles such as Customer Service Representative, Community Engagement Officer, or Retail Manager.

Several esteemed training providers in Victoria, including Deakin University, Box Hill Institute, and La Trobe University, deliver these exceptional courses, ensuring students receive quality education in accessible locations. With beginner options such as the Customer Service Skill Set SITSS00078 and advanced courses like the Diploma of Business BSB50120, learners can strategically navigate their educational journey to build a rewarding career that meets their aspirations.

Victoria's vibrant educational landscape also hosts renowned institutes such as Victoria University and RMIT University, providing opportunities to connect with experienced educators and industry professionals. By engaging in courses like the Certificate III in Business (Customer Engagement) or pursuing qualifications like the Advanced Diploma of Paraplanning FNS60920, students can develop the competencies required for a successful career in customer engagement. For more information and to explore the complete list of courses available, visit the Customer Engagement Courses in Victoria page.

Courses by location

Further reading

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