Australian Capital Territory

Customer Engagement Courses in Australian Capital Territory

Find customer engagement courses in Australian Capital Territory.

Courses for beginners

There are 30 courses available in Australian Capital Territory Australian Capital Territory for beginner learners with no prior experience or qualifications.

BSB30120

Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Administration Officer Data Entry Operator Office Assistant
Receptionist Personal Assistant Customer Service Officer Business Support Officer Administrative Assistant Real Estate Receptionist
+ 6 more
SIR30216

Certificate III in Retail
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader
Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant + 4 more
BSB30120

Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Data Entry Operator Administration Officer Executive Assistant
Customer Service Officer Receptionist Local Government Administration Officer Accounts Clerk Ticketing Coordinator Business Administrator Administrative Assistant Property Administrator
+ 8 more
BSB30120

Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative
Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support + 5 more

Service Design: Elevate
Online
6 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Service Delivery Manager Service Designer
Business Analyst Operations Manager Customer Service Manager UX Designer
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Experience Manager Service Delivery Manager Service Designer Business Analyst Operations Manager Customer Service Manager UX Designer + 4 more
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 29 courses available in Australian Capital Territory Australian Capital Territory for experienced learners with prior experience or qualifications.

BSB50420

Diploma of Leadership and Management
Blended, Online
12 - 24 months
$1,499 - $6,068
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager
Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager + 6 more
CHC52021

Diploma of Community Services
Online
12 - 18 months
$7,995 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer
Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker + 5 more
BSB50120

Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Manager Team Leader Business Development Manager
Operations Manager Office Manager Executive Assistant Engagement Manager Business Manager Chief Operating Officer (COO) Project Officer Administration Manager
+ 8 more
BSB40920

Certificate IV in Project Management Practice
Online
9 - 12 months
$1,250 - $5,009
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager
Project Coordinator Project Administrator
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager Project Coordinator Project Administrator + 2 more
BSB50120

Diploma of Business (Business Development)
Online
12 - 14 months
$3,595 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner
Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

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Project Management

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Discover theory and best practice for quality risk management, injury prevention, evacuation planning and incident response necessary to save lives in...

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More about customer engagement courses in Australian Capital Territory

Studying Customer Engagement Courses in the Australian Capital Territory provides learners with pivotal skills to excel in a range of job roles, including Community Service Worker, Business Manager, and Project Coordinator. Whether you are just starting your career or looking to advance your expertise, there are options tailored to every level. For beginners, qualifications such as the Certificate III in Business and the Certificate III in Community Pharmacy offer foundational knowledge. Those with prior experience can benefit from programmes like the Diploma of Community Services and the Diploma of Leadership and Management.

The diverse array of courses available in the ACT empowers students to explore various educational pathways, including Leadership and Management, Project Management, and Digital Marketing. Learning through recognised providers such as CIT, which offers the Certificate III in Business, and ANU, providing a Bachelor of Commerce, significantly enhances the training experience for students in Canberra and surrounding areas.

Engaging with these study areas opens the door to numerous career opportunities. Advanced learners can acquire essential skills through courses like the Bachelor of Business (Management) while developing strategies in Consulting and Strategy, which are vital for businesses in today’s competitive environment. The ACT's local training providers, including Pro Leaders Academy and Opulence College, facilitate a face-to-face learning experience that enhances professional engagement and networking opportunities. Explore your potential in the field of Customer Engagement today.

Courses by location

Further reading

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