Queensland

Customer Engagement Courses in Brisbane

Find customer engagement courses in Brisbane.

Courses for beginners

There are 34 courses available in Brisbane Queensland for beginner learners with no prior experience or qualifications.

BSB30120

Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Administration Officer Data Entry Operator Office Assistant
Receptionist Personal Assistant Customer Service Officer Business Support Officer Administrative Assistant Real Estate Receptionist
+ 6 more
SIR30116

Certificate III in Community Pharmacy
Online, Traineeship
3 - 12 months
$0 - $999
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Officer Dispensary Technician Pharmacy Sales Assistant
Pharmacy Technician Pharmacy Assistant Retail Assistant Pharmacy Manager
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Officer Dispensary Technician Pharmacy Sales Assistant Pharmacy Technician Pharmacy Assistant Retail Assistant Pharmacy Manager + 4 more
SIR30216

Certificate III in Retail
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader
Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant + 4 more
BSB30120

Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Data Entry Operator Administration Officer Executive Assistant
Customer Service Officer Receptionist Local Government Administration Officer Accounts Clerk Ticketing Coordinator Business Administrator Administrative Assistant Property Administrator
+ 8 more
BSB30120

Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative
Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 30 courses available in Brisbane Queensland for experienced learners with prior experience or qualifications.

BSB50420

Diploma of Leadership and Management
Blended, Online
12 - 24 months
$1,499 - $6,068
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager
Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager + 6 more
CHC52021

Diploma of Community Services
Blended, On Campus, Online
8 - 18 months
$100 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer
Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker + 5 more
BSB50120

Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Manager Team Leader Business Development Manager
Operations Manager Office Manager Executive Assistant Engagement Manager Business Manager Chief Operating Officer (COO) Project Officer Administration Manager
+ 8 more
BSB40920

Certificate IV in Project Management Practice
Online
9 - 12 months
$1,250 - $5,009
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager
Project Coordinator Project Administrator
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager Project Coordinator Project Administrator + 2 more
BSB50120

Diploma of Business (Business Development)
Online
12 - 14 months
$3,595 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner
Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

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More about customer engagement courses in Brisbane

Brisbane offers a diverse range of Customer Engagement Courses that cater to various skill levels, whether you're just beginning your career or looking to enhance your expertise. With a total of 32 courses available in this vibrant city, learners can select the right path to elevate their professional prospects in the field of customer engagement. From beginner courses like the Certificate III in Business to advanced qualifications such as the Diploma of Business, the options are plentiful and versatile.

For those starting their journey in customer engagement, the city offers 13 beginner courses designed for learners with no prior experience. Popular options include the Certificate III in Community Pharmacy and the Certificate III in Business (Customer Engagement), which provide essential skills for roles such as customer service representatives and retail assistants. These qualifications aim to equip students with foundational knowledge and practical skills vital for thriving in competitive customer-centric environments.

Experienced learners can delve into a variety of advanced courses, with 19 options available that appeal to those with prior qualifications. Courses such as the Diploma of Marketing and Communication and the Certificate IV in Financial Services allow professionals to upskill and advance into managerial positions or specialised roles, including marketing managers and customer experience strategists. This ongoing education ensures they stay ahead in an ever-evolving job market.

To fully harness the potential of customer engagement, learners might explore specific study areas such as Coaching, Leadership and Management, and Procurement. Each of these categories contributes uniquely to the broader customer engagement strategy, empowering professionals to refine their skills in a targeted manner. Engaging in these specialised study areas can help Brisbane-based professionals distinguish themselves in their careers.

In conclusion, pursuing Customer Engagement Courses in Brisbane presents a promising opportunity for those aiming to enter or progress within the customer service landscape. With the support of recognised training providers in Brisbane, students can ensure they receive quality education tailored to the demands of the industry. Explore the diverse offerings and embark on a rewarding educational journey that opens doors to new career possibilities.

Further reading

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