New South Wales

Customer Engagement Courses in New South Wales

Find customer engagement courses in New South Wales.

Courses for beginners

There are 39 courses available in New South Wales New South Wales for beginner learners with no prior experience or qualifications.

BSB30120

Certificate III in Business
Blended, On Campus, Online, Traineeship
12 - 15 months
$0 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Administration Officer Data Entry Operator Office Assistant
Receptionist Personal Assistant Customer Service Officer Business Support Officer Administrative Assistant Real Estate Receptionist
+ 6 more
SIR30116

Certificate III in Community Pharmacy
Online
3 months
$999
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Officer Dispensary Technician Pharmacy Sales Assistant
Pharmacy Technician Pharmacy Assistant Retail Assistant Pharmacy Manager
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Officer Dispensary Technician Pharmacy Sales Assistant Pharmacy Technician Pharmacy Assistant Retail Assistant Pharmacy Manager + 4 more
SIR30216

Certificate III in Retail
Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader
Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Representative Retail Assistant Retail Team Leader Retail Supervisor Pharmacy Sales Assistant Cashier Bicycle Sales Assistant + 4 more
BSB30120

Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
  • There are no mandated entry requirements.
Additional requirements may apply.
Data Entry Operator Administration Officer Executive Assistant
Customer Service Officer Receptionist Local Government Administration Officer Accounts Clerk Ticketing Coordinator Business Administrator Administrative Assistant Property Administrator
+ 8 more
BSB30120

Certificate III in Business (Customer Engagement)
Blended, On Campus, Online
12 - 15 months
$3,200 - $3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Real Estate Receptionist Client Services Officer Sales Representative
Local Government Customer Service Assistant Sales Consultant Concierge Customer Service Representative Help Desk Support
+ 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

Courses for experienced learners

There are 34 courses available in New South Wales New South Wales for experienced learners with prior experience or qualifications.

BSB50420

Diploma of Leadership and Management
Blended, Online, Traineeship
12 - 24 months
$1,499 - $6,068
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager
Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Property Administrator Chief Operating Officer (COO) Engagement Manager Business Manager Operations Manager Customer Service Manager Team Leader Sales Manager Project Manager + 6 more
CHC52021

Diploma of Community Services
Online
12 - 18 months
$7,995 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer
Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Coordinator Client Services Officer Community Development Officer Case Worker Crisis Support Worker Family Support Worker Case Manager Social Worker + 5 more
BSB50120

Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Customer Service Manager Team Leader Business Development Manager
Operations Manager Office Manager Executive Assistant Engagement Manager Business Manager Chief Operating Officer (COO) Project Officer Administration Manager
+ 8 more
BSB40920

Certificate IV in Project Management Practice
Online
9 - 12 months
$1,250 - $5,009
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager
Project Coordinator Project Administrator
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Project Scheduler Project Officer Engagement Manager Project Coordinator Project Administrator + 2 more
BSB50120

Diploma of Business (Business Development)
Online
12 - 14 months
$3,595 - $4,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner
Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Market Research Analyst Partnerships Manager Strategic Planner Business Adviser Business Analyst Business Development Manager Sales Manager Project Coordinator + 5 more
*Showing course fees for all providers. Some providers may not be available in your area.

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More about customer engagement courses in New South Wales

If you are looking to enhance your skills in customer engagement, New South Wales offers a wide range of courses to suit both beginners and experienced professionals. With a total of 41 courses available, you can find various training options that include Certificate III in Business (Customer Engagement), which is ideal for those starting in the field. This course is delivered by recognised providers such as ARC Training and TAFE NSW, both renowned for their commitment to quality education in New South Wales.

For learners seeking more advanced qualifications, courses like the Diploma of Business (Business Development) and the Diploma of Marketing and Communication are both excellent options. These diplomas cater to experienced learners and are offered by leading institutions such as NSW Institute of Education and Training and Greenwich College. This diversity ensures that anyone looking to elevate their career can find a course that meets their specific needs.

The courses available are categorised into beginner and advanced levels, making it easy to choose the right path based on your prior experience. For instance, if you have no previous qualifications, consider enrolling in the Certificate II in Retail Services or the Provide Service to Customers course, which can serve as stepping stones into the customer engagement sector. Learners can benefit from face-to-face interactions at various local providers, including ACA and BBI.

Additionally, the region boasts a variety of related study areas, such as Project Management and Digital Marketing. These fields complement customer engagement skills, making them valuable for those aiming for a well-rounded education. Courses like the Diploma of Community Services and the Certificate IV in Employment Services are specifically designed for those who want to specialise further in customer relations within different sectors.

To learn more about the Customer Engagement courses available in New South Wales, visit Courses.com.au. Here, you can explore a wide selection of programmes tailored to meet varying skill levels, all from reputable training providers. Whether you're looking to start your journey in customer engagement or advance your skills, New South Wales has the resources to support you every step of the way.

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Further reading

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