Courses for beginners
There are 34 courses available in Queensland Queensland for beginner learners with no prior experience or qualifications.
BSB30120
Certificate III in Business
Blended, Online
12 - 15 months
$1,795 - $4,361
- There are no mandated entry requirements.
SIR30116
Certificate III in Community Pharmacy
Online, Traineeship
3 - 12 months
$0 - $999
- There are no mandated entry requirements.
SIR30216
Certificate III in Retail
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
BSB30120
Certificate III in Business (Administration)
Online
12 - 15 months
$3,500 - $4,361
- There are no mandated entry requirements.
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
Courses for experienced learners
There are 30 courses available in Queensland Queensland for experienced learners with prior experience or qualifications.
BSB50420
Diploma of Leadership and Management
Blended, Online
12 - 24 months
$1,499 - $6,068
- There are no mandated entry requirements.
CHC52021
Diploma of Community Services
Blended, On Campus, Online
8 - 18 months
$100 - $9,900
- There are no mandated entry requirements.
BSB50120
Diploma of Business
Blended, Online
12 - 14 months
$1,499 - $6,200
- There are no mandated entry requirements.
BSB40920
Certificate IV in Project Management Practice
Online
9 - 12 months
$1,250 - $5,009
- There are no mandated entry requirements.
BSB50120
Diploma of Business (Business Development)
Online
12 - 14 months
$3,595 - $4,500
- There are no mandated entry requirements.
More about customer engagement courses in Queensland
For individuals seeking to establish a career in the customer engagement sector, Queensland offers an extensive range of courses designed to cater to both beginners and experienced learners. With a total of 32 courses available, you can explore a multitude of qualifications that develop your skills in customer relations, business practices, and critical thinking. Whether you are starting from scratch or looking to advance your existing capabilities, you can find suitable training options within Queensland. To view the full selection of courses, visit the Customer Engagement Courses in Queensland page.
For those with little to no prior experience, numerous beginner courses are available. Popular options include the Certificate III in Business, which provides foundational knowledge essential for various business environments, and the Certificate III in Business (Customer Engagement), specifically tailored for aspiring customer service professionals. Training providers such as Charlton Brown and Australian Language School deliver these courses, ensuring high-quality vocational education right in your local area.
Experienced learners can also enhance their qualifications through a variety of advanced courses offered in Queensland. Notable options include the Diploma of Community Services and the Diploma of Leadership and Management, both of which equip students with the skills needed to lead teams and manage customer-focused initiatives effectively. Proven training providers such as Churchill Education, which offers the Diploma of Business (Business Development), contribute to a robust educational landscape that empowers students to excel in their careers.
In Queensland, face-to-face learning environments are available through various campus-based training providers, which enhance the educational experience for those who prefer personal engagement. Institutions like Educare College and Griffith University not only offer a wide range of courses but also facilitate networking opportunities in the local business community. This connectivity can be pivotal for students as they progress into job roles such as customer service manager or business development officer.
Finally, learners can take advantage of short courses such as the Cyber Security Awareness Skill Set or specialised training like the Use Communications Systems. These short courses are designed to provide relevant skills quickly, catering to the ever-evolving needs of businesses in Queensland. Institutions such as In Tech Institute of Technology and GoTrain offer flexible learning options to accommodate diverse student needs while delivering quality education.
Courses by location
Further reading
Most popular business courses
28th April 2022
