Arrow Training Services are Training Providers in Perth, WA.
We understand the needs of our students and industry and develop training programs that connect the two together, meaning that our graduates are ready to work today!
We take pride in our innovative approach, fostering the growth of our students through a strong commitment to a ‘We Care’ attitude.
We are committed to ensuring that our students enjoy their entire learning journey.
The SIT30622 Certificate III in Hospitality is the perfect qualification for those looking for a career in hospitality including working as barista, bar attendant, waiter/waitress. Whether you imagine working in a restaurant, hotel, motel, funky bar, café, club or pub- you will be job ready upon successful completion of our course!
You will learn all the hospitality essentials including Responsible Service of Alcohol (RSA), food hygiene and food safety as well as how to become a brilliant barista.
The course also covers providing table services, serving food and beverages, processing financial transactions, working as a team, customer service and diversity.
Learn moreThe BSB30120 Certificate III in Business (Customer Engagement) is the perfect qualification for those looking to launch a career or upskill in providing exceptional customer service. If you already have an engaging personality and love to chat on the phone, this qualification will give you the practical skills you need to turn those qualities into a profession.
You will learn the essentials including using multiple information systems, knowing your product and service inside out, keeping your cool under stress, delivering exceptional customer service turning complaints into opportunities, planning your workload and working safely and effectively.
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